Privacy policy

This Privacy Policy outlines how Smoke Soap ("we", "us", "our") collects, uses, and protects any personal information you provide when using our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.

  • Payment Information: Credit card details and other financial information related to your purchases.

  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders.

  • To communicate with you regarding your order and provide customer support.

  • To improve our website, products, and services by analysing user behaviour.

  • To send promotional emails about new products, special offers, or other information which we think you may find interesting. You may unsubscribe at any time.

Data Protection

We are committed to ensuring that your information is secure. We implement reasonable technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release information when it is release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Cookies

Our website may use "cookies" to enhance the user experience. A cookie is a small file placed on your device that helps us understand your preferences based on previous or current site activity. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of the website.

Your Rights

You have the right to request access to the personal information we hold about you and the correction of any inaccurate information. You may also request the deletion of your personal information, subject to certain exceptions permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy.